FREQUENTLY ASKED QUESTIONS
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- FREQUENTLY ASKED QUESTIONS
We use fabrics blends made from cotton, silk, viscose, bamboo, and lyocell. We also use recycled polyester fabrics and cupro, which is a regenerated cellulose fabric made from cotton waste, in our pieces. Many of our pieces are made using handwoven fabric, and we also use upcycled fabrics to minimize wastage, wherever possible.
We use a variety of materials for the cords used in our embroidery such as jute, cotton, and PVC - which we use to make our signature PVC cords. We also use repurposed and upcycled cords.
At Somya Goyal, sustainability is an ongoing endeavour. We ensure using quality fabrics to make long-lasting products, and always strive toward zero wastage by using upcycled fabrics wherever possible. We also use recycled polyester fabric and cupro, a regenerated cellulose fabric made from cotton waste.
Besides our standard sizing, we also customize fits as per request. To do so, please fill in the body measurements in the given form when placing an order. Our pieces can also be customized with different fabric materials and colours from the respective collection on request.
Avoid harsh chemicals and follow wash & care instructions specific to the fabric. If cared for properly, our pieces retain their shape and quality for years.
Yes. we offer alterations on a piece that has already been delivered. For this you must connect with us over WhatsApp or email within 10 days from date of delivery. You will, however, need to send us the piece and bear the courier charges for the same.
No. We do not offer Cash on Delivery facility for our pieces.
Do not iron. Do not tumble dry. Dry clean only.
Do not iron the embroidery. Clean it with a damp cloth or dry clean. Store PVC embroidered garments in provided bag.
No. Once an order is placed, it cannot be cancelled or modified.
No. Our prices are the same for all standard and custom sizes and fits.
Yes. You can request us to expedite the order by writing to us at hello@somyagoyal.in. Please note that this service is subject to availability.
You can contact us over WhatsApp or email to know about the status of your order. Once an order is prepared, you will be notified of the delivery tracking information.